For Partners
The ADA, in plain sight.
The rules, the paperwork, and the fine print do not have to feel mysterious. We would rather show you plainly: what businesses and venues need to know, what the ADA asks of covered organizations, and where providing access may create financial benefits too. Good access should not feel gated or confusing. It should be understandable, practical, and built in the open.
Clear by design. Access is not just what we deliver, it is how we speak to you.
Know the Ground
What the ADA actually asks of you.
Businesses and venues covered by the ADA are responsible for providing appropriate communication access when it is needed for effective communication with Deaf and hard of hearing guests. That responsibility belongs to the covered organization, not to the guest.
Effective communication
A qualified interpreter, or another appropriate auxiliary aid or service, may be needed so communication with a Deaf or hard of hearing guest is effective. On-site interpreting and VRI are both legitimate options. The right method depends on the person, the setting, the length and complexity of the interaction, the technology, and whether communication is actually effective. We recommend the approach based on effectiveness, and for high-stakes or complex settings we often lean on-site when it is the stronger fit.
At no cost to the guest
When the ADA requires a covered organization to provide an auxiliary aid or service, the guest generally may not be charged an extra fee for that required access or have it added to a ticket or bill. We help make planning and coordinating that access clear and manageable.
The Overlooked Upside
Providing access may qualify you for a tax credit.
The federal Disabled Access Credit, claimed on IRS Form 8826, is available to eligible small businesses that provide access. You may qualify if, in the prior year, you had $1 million or less in gross receipts or 30 or fewer full-time employees. The credit covers half of eligible access spending between $250 and $10,250, for up to a $5,000 credit each year. The IRS lists qualified interpreters as an eligible expense. A separate federal deduction may apply to certain physical barrier-removal expenses. For LAS services, we can provide invoices and service documentation for your records, and your tax professional can advise you on what qualifies and how to claim the credit.
This is general guidance, not legal or tax advice. Confirm the details with your own attorney or tax professional.
Our Promise
The LAS Standard
Compliance matters, but good access does not stop there. The LAS Standard is how we bring preparation, communication, and hospitality into the work itself. We staff the right team for the room instead of guessing. We prepare against the available program and materials. Deaf leadership shapes the standard. Our interpreters are qualified, appropriately credentialed where required, and supported by insured professional operations. And we plan for the guest experience, not only the assignment on paper. Our founder is a Certified ADA Coordinator (ACTCP), so that training informs how we plan access and communicate about ADA responsibilities, alongside current federal guidance. LAS provides accessibility services and general education, not legal advice.
Common Questions
What partners ask us most.
What does the ADA require for Deaf and hard of hearing guests?
Covered businesses and venues must provide appropriate auxiliary aids and services when they are needed for effective communication with Deaf and hard of hearing people. Depending on the situation, that may include a qualified sign language interpreter or another effective aid or service. The responsibility belongs to the covered organization, not the guest. This is general guidance, not legal advice.
Who pays for the interpreter, the business or the guest?
The business or venue. When the ADA requires a covered organization to provide an auxiliary aid or service, it generally may not charge the guest an extra fee for that required access or add it to a ticket or bill. We help make meeting that responsibility clear and manageable.
Is there a tax credit for providing ASL access?
Eligible small businesses may qualify. The federal Disabled Access Credit, claimed on IRS Form 8826, is generally available to businesses with $1 million or less in gross receipts or 30 or fewer full-time employees in the prior year. It covers half of eligible access spending between $250 and $10,250, for up to a $5,000 credit per year. The IRS lists qualified interpreters as an eligible expense. Confirm eligibility with your tax professional. This is general guidance, not tax advice.
Do I need an in-person interpreter, or is video enough?
Both on-site interpreting and video remote interpreting, or VRI, are legitimate forms of access. The question is whether the method provides effective communication for that person in that setting. That depends on the person, the length and complexity of the interaction, movement in the space, the technology, and whether communication is clear and reliable. We recommend the approach based on effectiveness, not simply price, and often lean on-site for high-stakes or complex settings when it is the stronger fit. This is general guidance, not legal advice.
Let’s make it easy.
Tell us what you are planning and what access has been requested. We will review the communication needs, staff the appropriate team, recommend the access approach, and give you one clear next step. A real person reads every request.
Request an InterpreterEffective communication. Equal access. In clear sight.